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Customer Values :
As a Company we are aware we won’t always get it right but we hope to change the way you think about the Removals Industry. We will make our Customers lives easier by trying to provide our customers with great service through friendly , attentive , honest and caring staff at value for money prices.
If we don’t take care of our customer someone else will.
Doree Bonner has a reputation for quality and service . We understand that moving whether locally , nationally or internationally is a time of mixed emotions.
Our simple service philosophy captured here as The Four Values will define our service in the eyes oy our customer.
Looking after customers is smart business ; happy customers are contented customers , contented customers are loyal customers , loyal customers prefer Doree Bonner.
Having a lot of happy contented loyal customers translates to more business , business that pays our wages and provides job security for all our staff.
About Doree Bonner :
The Purr-fect Movers
Doree Bonner International have been moving people locally, nationally and internationally for more than a century, so you won’t find a removal company with more experience than us!
Although we might be ‘old’, we are also very knowledgeable on what is required for a successful move in the 21st Century and use some of the most up-to-date equipment, materials and IT systems within the industry. We also have modern storage facilities.
Doree Bonner understand that price is an important consideration when moving house or office, but we also know service is important when you are trusting us with your treasured possessions. We have worked hard to get the relationship between price and level of service just right, and you’ll find both won’t fall short of expectations.
With expert buyers and negotiators within the business, you know you are getting the most affordable service possible. We purchase only the best quality materials and equipment, at the best prices, so we can pass those savings on to our customers. We offer expert and impartial advice ensuring the best operational method and route is used to suit our customers’ requirements and of course their budget.
Our operative staff are also trained at our own training facility to ensure your effects are handled expertly with great care and the excitement of relocating to your new home wherever it may be is a day to remember for all the right reasons.
We pride ourselves on our customer service record and that is why we are the chosen Removals Partner for a number of International Companies who use us to relocate their staff whether it be within the UK or around the World. We are British Association of Removers registered. ( BAR accredited ).
The customer service initiatives and policies we operate throughout all aspects of our business have seen us be awarded many awards and accreditations including: